Designed and developed “Building, Leading and Participating on Innovative Global Account Teams 1,” a breakout session for Marriott’s Global Sales Conference. The session focused on global communication, working with different generations, how to influence without authority and technical aspects to building an account team.

Designed and developed the Executive Essentials program which provides a four step certification process that includes a pre-assessment, review of the Executive Essentials Guide, post-assessment and a two-day Executive Essentials class. The program is designed to deliver knowledge, tools and resources to new and experienced general managers. The program focuses on understanding and leading the

Developed a two-day class for all managers and leaders responsible for the business travel segment and pricing of accounts. The class provides an understanding of current business travel trends, key influencers and business traveler’s buying behaviors – focusing on today’s business environment to recognize and anticipate signs of change. It covers tools to track and

Dust, wipe down counters, vacuum, mop…there’s the normal list of things to scrub and then there are the things you forget to clean. Maybe you didn’t really forget, maybe you’ve never thought of them or perhaps you just want to act like they don’t exist – but they do and they are dirty. Garage Entry

Apparently January is National Hobby Month. Who knew? I guess it makes sense to start off the New Year with a fresh hobby or get reacquainted with an old one.  It fits the whole “resolution” theme of January. If you want to lose weight, take up hiking, biking or clogging. If you want to save